Santa’s Volunteer Elves!


Calling-all-Elves_Operation-Santa-letter-San-DiegoElfing Guidelines

There are many ways that volunteer elves can assist with Operation Santa Letter San Diego. The San Diego Elf Team accepts both corporate elves and individual elves to assist the efforts here in our town.

Please see our Frequently Asked Questions below, and if you would like to volunteer please either stop by the Rancho Santa Fe Post office on the dates identified below or call the San Diego Santa Phone at 858.740.4638 for more information on how to assist the San Diego Elf Team.  We will be updating this website throughout the season so you should stop back frequently for future updates.

Frequently Asked Questions

Q.  How can I adopt a Santa Letter?

Not all local post offices throughout the county offer this program.  Here in San Diego County, the San Diego Elf Team has organized a countywide effort through the post office located at 16956 Via de Santa Fe, Rancho Santa Fe, CA  92091 which is working in conjunction with the post office located at 11251 Rancho Carmel Drive, San Diego, CA  92199.

To adopt a Santa Letter this year, you may either:

Visit the Elf Team Table at the Rancho Santa Fe post office at the address above on the following dates and times to review Santa Letters:

  • Friday – December 13 from 2:30 p.m. to 5 p.m.
  • Saturday – December 14 from 9 a.m. to noon
  • Monday – December 16 from 2:30 p.m. to 5 p.m.
  • Tuesday – December 17 from 2:30 p.m. to 5 p.m.

Or, call the Santa Phone at 858.740.4638 to arrange for letter adoption.

Q.  How can corporate elves help?

Corporate elves are encouraged to host their own “corporate group of elves” to assist with Santa Letter adoption.  Please contact us on the Santa Phone at 858.740.4638 to learn how you can adopt letters through your corporation.

Q.  How can I become an elf and adopt a Santa Letter?

When you join our San Diego Elf Team you will need to show some government issued identification such as a driver’s license or government issued identification card.  Children may have their parents show their identification information.  This can be done either by working through our San Diego Elf Team, by meeting us at the Rancho Santa Fe post office when we are there on site at the dates mentioned above or by visiting the post office at Rancho Carmel Drive on your own and presenting identification at that time. Once you adopt a Santa Letter you are responsible for preparing a package in response to the letter and returning to the post office to purchase postage and mail the package before December 25.  The postal service will deliver the package to the child who wrote the Santa Letter you adopted.

Q.  Can I donate toys to Operation Santa Letter San Diego?

We do not accept donated toys, but if the toys are in good condition (not broken or damaged in any way), you may certainly adopt a Santa Letter and send those toys to needy children.

Q.  Can I send my Santa Letter to Operation Santa Letter San Diego?

No, the Santa Letters from children should be addressed to Santa at the post office as indicated on our contact page.

Q.  How is the privacy of the children writing Santa Letters ensured?

In 2008, the post office began removing the names and addresses of the children who send the letters to Santa.  The letters are given a code and that code is used by the post office to identify the address of the child when the elf returns to the post office to mail the package to the child.  At no time is the identity of the child or their family disclosed to the elves or the public.

Q.  How is the privacy of volunteer elves ensured?

When an elf adopts a Santa Letter, only the post office employees and the San Diego Elf Team corporate headquarters personnel know the identity of that particular elf.  We also advise that the elves do not place any identifying details regarding their identity in the packages that are sent to the children who write the letters and we further advise parents to ensure that no identifying details are included in the packages wrapped or prepared by their children.